Build Trust - Detect Friction - Increase RetentionSee what your customers won't tell you. Our AI-powered platform detects behavioral signals, replays user sessions, identifies friction points, and helps you act before customers leave silently.
Trusted by high-growth teams to reduce churn.
In partnership with
How it WorksFrom detection to resolution, Cuoral keeps every user interaction reliable, transparent and trusted
Step 1
Set up your Cuoral dashboard and connect your existing platforms & tools, from website to mobile app to CRM and start capturing the full customer journey in one streamlined view.
Step 2
Replay user sessions, visualize friction in real time, and detect silent issues before they become visible complaints. Every click, delay and interaction becomes actionable insight.
Step 3
Turn intelligence into growth. Resolve issues faster, automate recovery and measure the impact of every fix with data that strengthens trust and long-term retention.
FeaturesYour Trust Stack starts here, with real-time visibility, effortless intelligence, and experience customers can trust.
Spot friction as it happens. Watch live sessions, act instantly and keep every interaction seamless.
Predict issues, automate fixes, and turn every response into renewed trust
Understand what drives loyalty and use data to build lasting customer confidence.
IntegrationsIntegrate Cuoral with your platform and tools to bring
every customer insight into one clear, connected view.
Key BenefitGrowth begins with trust. Cuoral unifies visibility, intelligence, and
reliability across every customer moment.
Connect through WhatsApp, Slack, Email, and more. All conversations unified in one intelligent platform. No context lost, no opportunities missed.
Intelligent automation that resolves issues before users escalate. Smart routing, context-aware assistance, and seamless human handoff when needed.
See what your dashboards are missing. Real-time insights that help you act faster, increase retention,increase revenue, and grow smarter, not just report on the past.
Detect silent churn before it happens. AI-powered insights reveal at-risk customers, enabling proactive intervention that saves relationships.
Detect friction early. Respond with context, not crisis. Stay ahead of every customer moment. Build trust, loyalty, and growth with proactive engagement that turns issues into opportunities.
Understand users beyond the data. Their behavior, emotions, interests, and trust triggers. This helps you to upsell, cross-sell, and build loyalty with intelligence, not guesswork.
Connect through WhatsApp, Slack, Email, and more. All conversations unified in one intelligent platform. No context lost, no opportunities missed.
Intelligent automation that resolves issues before users escalate. Smart routing, context-aware assistance, and seamless human handoff when needed.
See what your dashboards are missing. Real-time insights that help you act faster, increase retention,increase revenue, and grow smarter, not just report on the past.
Detect silent churn before it happens. AI-powered insights reveal at-risk customers, enabling proactive intervention that saves relationships.
Detect friction early. Respond with context, not crisis. Stay ahead of every customer moment. Build trust, loyalty, and growth with proactive engagement that turns issues into opportunities.
Understand users beyond the data. Their behavior, emotions, interests, and trust triggers. This helps you to upsell, cross-sell, and build loyalty with intelligence, not guesswork.
Proactive TicketingNot just support tickets. Intelligent conversations that detect friction early, resolve issues faster, and turn every customer interaction into retention.
Automatically categorize, tag, and prioritize tickets based on intent and sentiment before your team even sees them.
Detect friction in real-time. Failed payments, drop-offs, and user struggles trigger tickets automatically.
WhatsApp, email, chat, and SMS - all in one workspace. No more jumping between tools or missing messages.
Auto-respond to common issues and route complex queries to the right agents. Less sorting, more solving.
Friction detection before users complain
Faster resolution with smart routing
AI-powered support that never sleeps
"Cuoral's ticketing system helped us move from reactive to proactive support, reducing churn by 45% in just 3 months."
- Customer Success Team, Prembly
Chat, WhatsApp, Email, SMS - all unified
Built for intelligence, not just tracking
Seamless handoffs and internal notes
PricingWhether you’re a growing startup or an enterprise, Cuoral scales with you. Start with the essentials, pay as you go, or go fully custom.
Access Cuoral’s essential tools for customer success, engagement, analytics, and workflow automation, everything you need to understand and retain and upsell customers.
Perfect for businesses that scale dynamically. Pay only for what you use. messages, emails, whatsapp, sms, or API calls. No lock-ins, no hidden fees.
For larger organizations needing tailored deployment, advanced analytics, and dedicated support. Built to match your unique internal product workflows.
FAQ'sGot questions about how Cuoral works? We've got the answers. Simple, clear and built around your growth.
Recent BlogExplore fresh perspectives on Customer Intelligence, Trust Stack and Digital Experience. Ideas shaping how modern businesses connect and grow.
Customer ExperienceMost customers don’t cancel, they quietly drift away. Here’s how data and behavior insights can help you catch them before they do.
AI & AutomationAI isn’t replacing support teams, it’s making them superhuman. Discover how intelligent automation is changing how businesses connect with customers.
Growth & RetentionEvery chat, click, and complaint hides an opportunity. Learn how to transform customer feedback into strategies that fuel retention and revenue.
Our platform is crafted to deliver seamless functionality across every touchpoint.
IntegrationsCuoral brings your tools, teams and touchpoints together, creating one intelligent flow where insight, action and trust move as one.
