Plans that scale from first evaluation to full retention operations

Start with the package that fits your team today, then move up as you need more automation, team access, and support.

Flexible per-seat pricingStart free or book a live demoAnnual plans save 20%

MonthlyAnnualSave 20%

Build traction

Basic

Best for lean teams that need stronger customer visibility and proactive recovery basics.

$15/seat/month

Included in this plan

User Friction Detection

Customer & Account Intelligence

Real-time churn alerts

Automated Recovery

Engagement Automations

One-click integrations

Ticketing

Omnichannel Inbox

Proactive Engagement Included

Session replay and recording

Customer surveys and feedback

Access to Cuoral Copilot

Dedicated Account Manager Access

FAQ and knowledge base

Smart escalation

Proactive AI assistant

Omnichannel Inbox

Standard Support

Start Free Trial

Run the full loop

Advanced

Popular

For teams ready to unify customer signals, retention, issue resolution, and intervention workflows.

$30/seat/month

Included in this plan

User Friction Detection

Customer & Account Intelligence

Real-time churn alerts

Automated Recovery

Engagement Automations

One-click integrations

Ticketing

Omnichannel Inbox

Proactive Engagement Included

Everything in Basic

Session replay and recording

Customer surveys and feedback

Access to Cuoral Copilot

Dedicated Account Manager Access

Custom integrations

Advanced routing rules

Advanced Reporting

Custom SLA

Start Free Trial

Operate at scale

Enterprise

For teams that need the full Advanced platform with custom capacity, service commitments and integrations.

Custom

Included in this plan

Unlimited User Friction Flows

Customer & Account Intelligence

Real-time churn alerts

Automated Recovery

Unlimited Engagement Automation

One-click integrations

Advanced Live Chat Included

Advanced Proactive Engagement

Advanced ticketing and automated issue resolution

Customer risk profiling and proactive AI assistance

Session replay, surveys, and feedback tools

Smart escalation and routing

Cuoral Copilot and advanced reporting

Custom integrations and API support

Customer-specific SLA and uptime commitments

Dedicated onboarding and account support

Advanced compliance and custom rollout support

Book a 30-minute demo

Need a custom solution?

Get tailored pricing and implementation support for enterprise requirements, procurement workflows, and advanced integration needs.

Unlimited scale

Dedicated support and SLA

Custom rollout and integration

Book a 30-minute demo

Detailed feature comparison

Review the full feature breakdown when your team wants a closer side-by-side comparison.

Core platform features	Basic	Advanced	Enterprise
Customer Intelligence & User Journey
Customer Churn Prediction
Customer Risk Profiling
Real-Time Friction Detection
Live Session Replays
Live Chat & In-App Messaging
Automated Issue Resolution
Smart Escalation & Routing
AI Agent / Chatbot Assistance
Proactive Message Broadcasts
Full Ticketing System
Real-Time Churn Alerts
Automated Recovery
Engagement Automation
One-Click Integrations
Customer Surveys & Feedback
Standard Reporting & Analytics
Cuoral AI Copilot
Dedicated Account Manager Access
White Labeling & Custom Branding

Channel Engagement Pricing

Add usage-based pricing for WhatsApp, SMS, voice, and email as your engagement volume grows.

International channel pricing (USD)

Voice pricing

Calling infrastructure for teams that need direct intervention and recovery follow-up.

Select Country

Service	Price
Phone number setup	$10 (one-time)
Monthly maintenance fee	$10 / mo
Outgoing calls	$0.04 / min
Incoming calls	$0.01 / min
Call recording	$0.001 / min
Call transcription	$0.001 / min

Simple, Transparent Pricing

Plans that scale from first evaluation to full retention operations

Basic

Included in this plan

Advanced

Included in this plan

Enterprise

Included in this plan

Need a custom solution?

Detailed feature comparison

Channel Engagement Pricing

Voice pricing

Start free or book a demo when the team needs a clearer rollout path.

Keep customers engaged and give your team a clear next step.