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Badge iconPricing Plan

Discover the Perfect Fit for Your Business

Leverage cutting-edge AI automation to detect churn risk mid-interaction, optimize customer engagement, and scale your business retention efforts—no coding required.

Pricing

Flexible plans built for growth

Whether you’re a growing startup or an enterprise, Cuoral scales with you. Start with the essentials, pay as you go, or go fully custom.

MonthlyAnnualSave 20%

Free

Explore essential live chat and reporting features.

$0/month

What's Included:

Live Chat

1 Team Member

1 User Friction Flow

0 Engagement Automation

Proactive Engagement Not Available

Basic Live Chat

Customer Intelligence & Churn Prediction

Real-Time Friction Detection

Essential Reporting

1 Team Member

Basic Configuration

Start Free - No Credit Card

Basic

Most popular plan for growing teams needing full customer visibility.

$49/month

What's Included:

Live Chat

5 Team Members

3 User Friction Flows

3 Engagement Automations

Proactive Engagement Included

Customer Intelligence & Churn Prediction

Real-Time Friction Detection

Session Replay and Recording

FAQ and Knowledge Base

Smart Escalation

Advance configuration

Proactive AI Assistant

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Most Popular

Advanced

For established teams requiring full ticketing and deeper integration.

$150/month

What's Included:

Live Chat

10 Team Members

10 User Friction Flows

10 Engagement Automations

Proactive Engagement Included

Advance Ticketing System

Automated Issue Resolution

Customer Risk Profiling

Customer Intelligence & Churn Prediction

Session Replay and Recording

FAQ and Knowledge Base

Smart Escalation

Proactive AI Assistant

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Professional

High-volume plan with unlimited conversation capacity and expanded team limits.

$299/month

What's Included:

Live Chat

20 Team Members

20 User Friction Flows

20 Engagement Automations

Proactive Engagement Included

Advance Ticketing System

Automated Issue Resolution

Customer Risk Profiling

Customer Intelligence & Churn Prediction

Session Replay and Recording

Proactive AI Assistant

Dedicated Account Manager Access

Advanced Security Controls

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Need a Custom Solution?

Get tailored pricing and features designed specifically for your enterprise needs. Unlimited scale, dedicated support, custom integrations, and more.

Unlimited Everything

Dedicated Support & SLA

Custom Setup & Integration

Contact Sales for Custom Pricing

Detailed Feature Comparison

See the comprehensive breakdown of every feature across all plans.

Core Platform FeaturesFreeBasicAdvancedProfessionalEnterprise
Live Chat & In-App Messaging
Customer Intelligence & User Journey
Customer Churn Prediction
Customer Risk Profiling
Real-Time Friction Detection
Live Session Replays
Automated Issue Resolution
Smart Escalation & Routing
AI Agent / Chatbot Assistance
Proactive Message Broadcasts
Full Ticketing System
Engagement Automation
Standard Reporting & Analytics
White Labeling & Custom Branding
Badge iconCompare

What makes us different

Cuoral is the only automation platform that detects churn risk mid-interaction—unifying AI-driven customer intelligence and proactive engagement. We offer critical features that competitors either lack or lock behind expensive tiers.

Feature Comparison
tawk.to (Free)
Zendesk (Helpdesk)
Intercom (Enterprise CX)
Cuoral Starter
Cuoral Advanced

Intelligence & Visibility (The Cuoral Advantage)

Live Chat & Messaging
Unified Customer Timeline
Real-Time Session Replays
Separate Tool
Friction Detection
Churn Prediction Analytics
High-Tier Only
Data Retention Period
7 Days
3 Months
1 Year+
Unlimited
Unlimited

Engagement & Automation

AI Agent & Chatbot Assistance
Basic
Proactive Message Broadcasts
Smart Escalation & Routing
Manual
Full Ticketing System
Add-on
Custom API Integrations
Limited
Available
3
Unlimited

Support & Team Scaling

Per-Agent Seat Licensing
Priority Email Support
Dedicated Account Manager
Premium
Premium
Customizable Admin Roles
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See How Cuoral Compares

Explore detailed side-by-side comparisons with leading customer success platforms

Cuoral vs Gainsight

Enterprise customer success platform

View Comparison

Cuoral vs ChurnZero

Real-time customer success software

View Comparison

Cuoral vs Totango

Composable customer success platform

View Comparison

Cuoral vs Catalyst

Modern customer success platform

View Comparison

Cuoral vs Vitally

Customer success operations platform

View Comparison

Cuoral vs Custify

SaaS customer success solution

View Comparison

Trusted by high-growth teams to reduce churn.

Prembly
Freemarket
Payrit
Talos
Falconpay
Midddleman
Rach Finance
cashbuddy
3MTT
Prembly
Freemarket
Payrit
Talos
Falconpay
Midddleman
Rach Finance
cashbuddy
3MTT

In partnership with

Kaleo Ventures
Kuda Business
Badge iconFAQ's

Everything You Need to Know, All in One Place

Got questions about how Cuoral works? We've got the answers. Simple, clear and built around your growth.

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Badge iconLet’s Connect with Us

Efficiency and Boost Revenue with AI-Driven Sales Tactics.

Cuoral brings your tools, teams and touchpoints together, creating one intelligent flow where insight, action and trust move as one.

Try for FreeBook a Demo