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Badge iconBuild Trust - Detect Friction - Grow Confidently

Connect Better with
Your Customers

Turn every customer moment into a trust-building experience powered by Cuoral Intelligence helping your team detect friction early, respond proactively, and create connections that last.

Curoal Dashboard Overview

Trusted by leading businesses worldwide

Prembly
Freemarket
Payrit
Talos
Falconpay
Midddleman
Rach Finance
cashbuddy
Prembly
Freemarket
Payrit
Talos
Falconpay
Midddleman
Rach Finance
cashbuddy

In partnership with

Kaleo Ventures
Kuda Business
Badge iconHow it Works

Where Insight Meets
Connection

From detection to resolution, Cuoral keeps every user interaction reliable, transparent and trusted

Badge iconStep 1
Create Your Workspace

Create Your Workspace

Set up your Cuoral dashboard and connect your existing platforms & tools, from website to mobile app to CRM and start capturing the full customer journey in one streamlined view.

Badge iconStep 2
See What Your Users See

See What Your Users See

Replay user sessions, visualize friction in real time, and detect silent issues before they become visible complaints. Every click, delay and interaction becomes actionable insight.

Badge iconStep 3
Act, Learn and Iterate

Act, Learn and Iterate

Turn intelligence into growth. Resolve issues faster, automate recovery and measure the impact of every fix with data that strengthens trust and long-term retention.

Badge iconFeatures

Power Your Customer Intelligence with Cuoral

Your Trust Stack starts here, with real-time visibility, effortless intelligence, and experience customers can trust.

See Every Customer Moment

Spot friction as it happens. Watch live sessions, act instantly and keep every interaction seamless.

  • 1.Live Session Replays
  • 2.Real-Time Journey Insights
  • 3.Smart Escalation Hub

Support That Thinks Ahead

Predict issues, automate fixes, and turn every response into renewed trust

Turn Insight into Retention

Understand what drives loyalty and use data to build lasting customer confidence.

Chat UI
0M+
Messages analyzed
0%
Detection accuracy
0+
Businesses onboarded
0+
Countries served
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Badge iconIntegrations

Connect Everything. Understand Everyone

Integrate Cuoral with your platform and tools to bring every customer insight into one clear, connected view.

Slack
Jira
GitHub
Gmail
Microsoft teams
Whatsapp
Atlassian
Confluence
Dropbox
Google
ChatGPT
Skype
Slack
Jira
GitHub
Gmail
Microsoft teams
Whatsapp
Atlassian
Confluence
Dropbox
Google
ChatGPT
Skype
Slack
Jira
GitHub
Gmail
Microsoft teams
Whatsapp
Atlassian
Confluence
Dropbox
Google
ChatGPT
Skype
Slack
Jira
GitHub
Gmail
Microsoft teams
Whatsapp
Atlassian
Confluence
Dropbox
Google
ChatGPT
Skype
Slack
Jira
GitHub
Gmail
Microsoft teams
Whatsapp
Atlassian
Confluence
Dropbox
Google
ChatGPT
Skype
Cuoral Logo
Badge iconKey Benefit

Why choose Cuoral

Growth begins with trust. Cuoral unifies visibility, intelligence, andreliability across every customer moment.

Unified Communication source Flaticons

Unified Communication

All your customer interactions, chat, email, automation, in one intelligent view. No silos, no switching, just clarity.

Smart Automation source Flaticons

Smart Automation

Let Cuoral handle the repetitive. Intelligent routing, human responses, zero lag in customer care.

Advance Analytics source Flaticons

Advance Analytics

See what your dashboards miss. Real-time insights that help you act faster and grow smarter.

AI-Powered Support source Flaticons

AI-Powered Support

Instant, reliable assistance powered by AI that knows when to help and when to escalate.

Proactive Engagement source Flaticons

Proactive Engagement

Detect friction early. Respond with context, not crisis. Stay ahead of every customer moment.

Customer Intelligence source Flaticons

Customer Intelligence

Understand users beyond the data. Their behavior, emotions, and trust triggers.

Badge iconProactive Ticketing

Support That Thinks Ahead

Not just support tickets. Intelligent conversations that detect friction early, resolve issues faster, and turn every customer interaction into retention.

AI-Powered Intelligence

Automatically categorize, tag, and prioritize tickets based on intent and sentiment before your team even sees them.

Instant Auto-Detection

Detect friction in real-time. Failed payments, drop-offs, and user struggles trigger tickets automatically.

Unified Inbox

WhatsApp, email, chat, and SMS - all in one workspace. No more jumping between tools or missing messages.

Smart Automation

Auto-respond to common issues and route complex queries to the right agents. Less sorting, more solving.

Real Impact, Real Results

Instant

Friction detection before users complain

80%

Faster resolution with smart routing

24/7

AI-powered support that never sleeps

"Cuoral's ticketing system helped us move from reactive to proactive support, reducing churn by 45% in just 3 months."

— Customer Success Team, Prembly

Multi-Channel

Chat, WhatsApp, Email, SMS - all unified

Proactive

Built for intelligence, not just tracking

Team Collaboration

Seamless handoffs and internal notes

Badge iconPricing

Flexible plans built for growth

Whether you’re a growing startup or an enterprise, Cuoral scales with you. Start with the essentials, pay as you go, or go fully custom.

Core Subscription

Most Popular

Access Cuoral’s essential tools for customer success, engagement, analytics, and workflow automation, everything you need to understand and support customers better.

All core modules included
Unlimited team members
Customer timeline & analytics
In-app messaging & chat
Proactive support automation

Pay-as-you-go

Perfect for businesses that scale dynamically. Pay only for what you use. messages, emails, whatsapp, sms, or API calls. No lock-ins, no hidden fees.

Flexible usage-based pricing
SMS & email messaging
Webhook and API access
Real-time billing dashboard
Instant top-ups & controls

Enterprise & Custom

For larger organizations needing tailored deployment, advanced analytics, and dedicated support. Built to match your unique internal product workflows.

Custom onboarding & SLAs
Dedicated success manager
Private cloud or on-premise
Advanced integrations
Custom AI models & analytics
Badge iconFAQ's

Everything You Need to Know, All in One Place

Got questions about how Cuoral works? We've got the answers. Simple, clear and built around your growth.

Badge iconRecent Blog

Recent Insights

Explore fresh perspectives on Customer Intelligence, Trust Stack and Digital Experience. Ideas shaping how modern businesses connect and grow.

The Silent Churn Epidemic: Why Your Users Leave Without Saying Goodbye
Badge iconCustomer Experience
Sept 25, 2025|By Cuoral Team

The Silent Churn Epidemic: Why Your Users Leave Without Saying Goodbye

Most customers don’t cancel, they quietly drift away. Here’s how data and behavior insights can help you catch them before they do.

Read More
How AI Is Redefining Customer Support in Africa
Badge iconAI & Automation
Oct 1, 2025|By Cuoral Team

How AI Is Redefining Customer Support in Africa

AI isn’t replacing support teams, it’s making them superhuman. Discover how intelligent automation is changing how businesses connect with customers.

Read More
From Feedback to Growth: Turning Customer Insights into Business Wins
Badge iconGrowth & Retention
Oct 10, 2025|By Cuoral Team

From Feedback to Growth: Turning Customer Insights into Business Wins

Every chat, click, and complaint hides an opportunity. Learn how to transform customer feedback into strategies that fuel retention and revenue.

Read More
Explore Blog

Want to read more blogs?

Our platform is crafted to deliver seamless functionality across every touchpoint.

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Badge iconIntegrations

Connect Every System.
Understand Every Signal

Cuoral brings your tools, teams and touchpoints together, creating one intelligent flow where insight, action and trust move as one.