Empower your Business With One platform
Fix your Customer Issues
Automatically.
Cuoral detects customer pain signals — from bugs to drop-offs — and turns them into instant actions. Resolve issues, flag risks, and engage users via chat, email, or SMS in real-time.
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Our Mission & Vision
Guiding our every step, these principles define who we are and what we strive to achieve for businesses in Africa and beyond.
Our Mission
To power proactive customer interaction for the world’s fastest-growing businesses — turning support, engagement, and feedback into fuel for growth, loyalty, and innovation.
Our Vision
Enabling modern businesses to deliver proactive, AI-powered customer experiences — at every touchpoint, across every channel, globally.
Focus on Growth, We’ll Handle the Rest.
Cuoral takes care of the essential building blocks of customer experience — from proactive support and user feedback to engagement workflows — all in one place. So your team can focus on growth, product, and innovation.
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Proactive Customer Support
Automatically detect issues, prioritize conversations, and resolve inquiries faster with AI-powered workflows and smart alerts.
Smart Engagement & Messaging
Trigger timely messages across chat, email, and in-app channels to guide users, onboard customers, or re-engage them based on behavior.
Real-Time Feedback & Insights
Collect and act on user feedback instantly. Understand sentiment, identify friction points, and turn insights into product wins.
Unified Inbox & Workflow Automation
Manage all conversations from one place and automate repetitive tasks, freeing your team to focus on high-impact growth efforts.
What You Get with Cuoral
Cuoral is more than support — it’s a full-stack customer engagement engine designed to grow with you.
Live Chat
Engage customers in real-time and resolve issues instantly with our seamless live chat system.
Proactive Error Detection
Identify and fix issues before users even report them — reducing friction and boosting satisfaction.
Ticketing System
Organize, track, and resolve support requests efficiently with an intelligent, structured ticketing flow.
Broadcast System
Send personalized messages and important updates to your customers at scale — instantly.
Customer Intelligence
Gain deep insights into user behavior, detect friction points, and spot churn risks before they escalate.
AI Support Agent
Automate first-level support with a smart AI agent that understands, responds, and learns over time.
Escalation Channels
Seamlessly escalate conversations to WhatsApp, Slack, Teams, Email and more — wherever your users are.
Live Visitors Feed
See who’s on your platform right now, what they’re doing, and engage at the perfect moment.
Advanced Analytics
Monitor trends, performance, and customer behavior with deep, actionable analytics and custom reports.
Email & SMS Campaigns
Send targeted messages via email or SMS — directly from your dashboard or API — to onboard, engage, and retain customers effortlessly.
Proactive Engagement
Detect friction points and automatically trigger personalized messages to users across their journey before issues escalate.
Smart Lead Management
Capture, qualify, and engage leads with intelligent workflows that adapt based on user behavior and feedback.
Proactive. Flexible. Built to Grow with You.
Cuoral’s pricing is designed to scale with your ambition. Start with powerful essentials for support, engagement, and feedback — then upgrade only when you're ready. No surprises, just smart value at every stage of growth.
Free
Ideal for businesses trying exploring Cuoral. Limited to 50 conversations.
(₦0.00/month)
- 50 Conversations
- 1 Team Member
- Visitors live feed: ✅
- Escalation: ❌
- AI Agent: ❌
- Message Broadcast: ❌
- Ticketing system: ❌
- Customer Intelligence: ❌
- Customer Churn Analysis: ❌
- Proactive Error Detection: ❌
- Reporting & Analysis: ✅
- Unlimited Integrations: ✅
Starter
For small businesses needing basic conversation management.
(₦10,000/month)
- 150 Conversations
- 2 Team Member
- Visitors live feed: ✅
- Escalation: ❌
- AI Agent: ✅
- Message Broadcast: ✅
- Ticketing system: ❌
- Customer Intelligence: ❌
- Customer Churn Analysis: ❌
- Proactive Error Detection: ❌
- Reporting & Analysis: ✅
- Unlimited Integrations: ✅
Basic
Growing teams needing more conversations and basic automation features.
(₦40,000/month)
- 1,000 Conversations
- 10 Team Members
- Visitors live feed: ✅
- Escalation: 1 Channel ✅
- AI Agent: ✅
- Message Broadcast: ✅
- Ticketing system: ❌
- Customer Intelligence: ✅
- Customer Churn Analysis: ✅
- Proactive Error Detection: ✅
- Reporting & Analysis: ✅
- Unlimited Integrations: ✅
Advanced
For larger teams requiring comprehensive and more advance features.
(₦100,000/month)
- 10,000 Conversations
- 20 Team Members
- Visitors live feed: ✅
- Escalation: 2 Channels ✅
- AI Agent: ✅
- Message Broadcast: ✅
- Ticketing system: ✅
- Customer Intelligence: ✅
- Customer Churn Analysis: ✅
- Proactive Error Detection: ✅
- Reporting & Analysis: ✅
- Unlimited Integrations: ✅
Need Enterprise-Level Solutions?
For teams with complex needs, high volume, or custom integrations — we’ve got you covered.
Contact UsSet Up in Minutes, Start Seeing Value Instantly.
Cuoral is built to be simple from day one. Get started fast with guided onboarding and begin delivering intelligent, proactive customer experiences — without the complexity.
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Ready to Simplify Your Business?
Experience unified customer enagement and secure infrastructure. Start your journey with Cuoral today.
Your all-in-one platform for proactive support, engagement, and customer intelligence.
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